We are pleased to have received such great feedback from one of our service user's parent. We want to thank all our are key workers for being heroes in times like these ensuring we are providing the great quality care. We pride ourselves in following our vision every step of the way: Our vision is for people with learning disabilities to live a happy, meaningful and fulfilled life.
''The family have been very impressed by the smooth transition Deena had made from her family home to her new residential. This process felt very easy which I know benefited Deena's calmness throughout the process. From the moment that Joy came to collect Deena we knew she would be in safe hands as Joy was so friendly and helpful to Deena and us.
We also understand that Deena was allowed the freedom of choice for which room she wanted and that included having to remove her belongings to a different room mid-stay. For that we are incredibly grateful to the entire team for allowing that and making sure Deena was as comfortable as possible.
We are 100% assured that all staff working around Deena have been very good to her and very caring with regular phone calls to the family keeping us updated. It is very obvious that Deena is very happy at her new place and hopefully she can start becoming more independent.
We would like to thank everyone for what you have done for Deena and the family so far including yourself and the staff looking after her.''